Friday, October 18, 2019
Virtual Culture Essay Example | Topics and Well Written Essays - 750 words
Virtual Culture - Essay Example Our intertwined lives have made these Disney figures as much a part of our family as our own parents or siblings. Information technology has made our lives easier and more complex at the same time. Working professionals are on a 24/7 duty thanks to e-media (mobile and email). This has created the parental responsibility of parents even harder. In these difficult times, the virtual culture can serve a part of the parent's role by portraying the good and evil to the children and instilling the core cultural values in the children's minds. [4] The virtual culture created by the information age is apparent in our lives as well and especially for children. Since most of the virtual figures are projected towards children, it is they who get inspired and affected the most. Every child searches for the Harry Potter in his/her own life and become a part of that magical world. So it is now up to the creationists of the virtual cultures how to influence the children in shaping up their lives. As children gain easier access to information, the role of virtual culture will become ever so important in creating better leaders for tomorrow. [4] Each and everything in our lives can be segmented into either good or bad. Each thought will have two perspectives i.e. either it will be accepted or it will be rejected. Same is the case with newly establishing virtual culture. Conservatives may argument that each society has strong roots in its heritage and history that makes up the culture and traditions. For these conservatives, adopting the new way will be difficult and may even be dismissed as a totally not acceptable change. For these fundamentalists, cultural traditions will definitely be eroded from adopting the virtual culture. The values created by their ancestors that have built the culture will change and it will be considered as a bad change. [1] On the other hand, sociologists may argue that culture is an ever changing entity. Newer values and beliefs are entrenched each day in our lives which gradually changes that cultural tradition. For these theorists, change is a positive force and these changes enhance the cultural traditions. Change fosters progression and since the information revolution is already bringing the virtual culture to our boundaries, it only seems sensible to embrace the change with arms wide open. In these changing times, with children coming into contact with information more rapidly than most adults, the virtual culture can create the same values that twenty years ago our parents used to teach us. From this point of view, the application of virtual culture looks good. [1] What image of this country do US movies and television shows give to people abroad Hollywood is considered as the heart of the movie industry in the world. Movie standards are set according to American movies as they are considered as the benchmark for quality. Similarly American television and soaps are amongst the most watched in the whole world. So are these movies and TV shows watched because they portray the reality The answer to this question is 'No'. As with most products in the world, movies and TV programs only show things what the viewers want to see. This viewer oriented
Thursday, October 17, 2019
Lucas Cranachs Virgin and Child Painting Essay Example | Topics and Well Written Essays - 750 words
Lucas Cranachs Virgin and Child Painting - Essay Example The painting The Virgin and Child is one of his enduring masterpieces because it ââ¬Å"demonstrates the hallmarks of the Northern European styleâ⬠(Gift of the Samuel H. Kress Foundation). The Virgin and Child is marked for its ââ¬Å"meticulous craftsmanship of colors and the precise execution of details which are signs of perfection common to Cranachââ¬â¢s workshopâ⬠(Gift of the Samuel H. Kress Foundation) , the austere image of the Virgin characterized by her asymmetrical humble eyes typified it as a product of his studio where he substitute the workshopââ¬â¢s paintings for his own, thus making the quality uneven. Just like most painters, Cranachââ¬â¢s paintings also evolved and his paintings for Frederick the Wise was the product of various experiments until he adopted his formal painting style when he was appointed as court painter to the Electors of Saxony at Wittenberg. His style which characterized the Virgin and the Child was Cranachââ¬â¢s attempt to also adapt to suit the demands of the Saxon Court (Bruce a). Technically, the painting The Virgin and Child are one of the many paintings of Cranach about the Madonna and Child. And just like the other paintings about the Madonna and Child, it is marked by the careful selection of colors where the figure ââ¬Å"popped outâ⬠from its background due to the contrast of colors and chiaroscuro where the background appeared to be ââ¬Å"lighterâ⬠than the foreground. In addition to contrasting light and dark colors, the combination of marked cold and warm colors in the figure emphasized a strong ââ¬Å"characterâ⬠on the figure where the red became prominently noticeable because it was a ââ¬Å"warm colorâ⬠contrasted with a ââ¬Å"cold colorâ⬠blue. The red, which also has the symbolism of the Passionââ¬â¢s, was emphasized for religiosity and aesthetic value as it became distinct when it was juxtaposed by the cerulean blue and deep green color of the Virginââ¬â¢s garment.Ã
Normal and Pathological mourning Essay Example | Topics and Well Written Essays - 8500 words
Normal and Pathological mourning - Essay Example The object thus is to evaluate the understanding of a model of mourning and object loss in the light of academic perspectives and to define a demarcation between normal and pathological mourning. Finally in the light of case studies and examples drawn from academic literature the Paper culminates with an attempt to formulate a diagnostic approach to facilitate better handling of mourning and grief which may turn depressive There are many ways in which we view the world and ourselves. We can go inward or go outward, forward or backward. Precisely defining the psychological processes which takes place in experiences and express it into certain behavior pattern has always been contentious and has occupied the minds of thinkers through out the ages, that is since the time people probably developed the faculty of introspection and analysis1. The obvious importance of knowing self, knowing the most innermost processes which goes on as we tackle everyday life lies in several assumptions about ourselves which without having a frame into which we can view ourselves will lead to a sort of a vicious intellectual cycle and places us in a paradoxical situation due to uncertainties, when unknowns overtake our attempt at articulation. And here lies the importance of the field of study opened by Freud and the array of thinkers and researchers which followed this path of probing for the very nature of our being including the innermost recesses of the mind, the unconscious. It is essential to abandon the overvaluation of the property of being conscious before it becomes possible to form any correct view of the origin of what is mental. In Lipps's words, the unconscious must be assumed to be the general basis of psychical life. The unconscious is the larger sphere, which includes within it the smaller sphere of the conscious. (Freud) To Freud, the influence of the unconscious is such that it shapes personality and behavior and understanding how the unconscious world has enormous significance as knowing the reality of the external world. This suggests that the internal psychical process which may be unarticulated is intimately related to processes which gather and process such sense data from the external world. To Freud every thing conscious "has an unconscious preliminary state," and the unconscious is "incompletely presented by the data of consciousness as is the external world by the communication of our sense organs ("The Interpretation of Dreams," 1900). We come then to a possible key principle in trying to understand the functionality of the unconscious as it may frame object loss and consequent psychological reaction to it which we may call the incompleteness principle. In such an observe phenomenon of mourning for example how was this complex of emotions could be triggered and brought to consciousness and how this "incompleteness" could lead to anxiety deep seated in the recess of the unconscious could enormously aid in facilitating awareness on the part of the mourner especially those which may have strong indication of
Wednesday, October 16, 2019
Hip Hop and Race Portrayal in News Essay Example | Topics and Well Written Essays - 1750 words
Hip Hop and Race Portrayal in News - Essay Example The paper "Hip Hop and Race Portrayal in News" analyzes gender portrayal in hip hop and race portrayal in news. Hegemony in gender usually follows a pattern in which men indirectly dominate women in society. Through discourses perpetrated through various ways especially in the media, such positions appear ingrained in the society and unquestionable. Douglas explores the issue of hegemony arguing that there is meaning, context and representation of various sociological aspects with most of these being used to perpetrate hegemony. Dyer discusses the establishment of stereotypes in detail and explains that stereotypic images portrayed in media forms are widely believed and agreed upon as being right. As Douglas states, analysis of hegemony involves historical socio-cultural inquiries into how culture and various social institutions from the media have been used to facilitate domination on rather broad social and political ends. Thus, in order to determine whether the mediaââ¬â¢s powe r is increasing or decreasing, this discussion shall seek to establish hip hopââ¬â¢s perpetration of gender hegemony and the counter-efforts to break these hegemonic discourses based on a time series analysis. The hip hop genre is known to perpetrate gender hegemony and misogyny and has, in fact, come under heavy criticism for this in the past. Perpetration of gender hegemony in hip hop involves using lyrics and videos to portray women as sex objects, trivializing them, marginalizing them and using derogative terms to refer to them.
Normal and Pathological mourning Essay Example | Topics and Well Written Essays - 8500 words
Normal and Pathological mourning - Essay Example The object thus is to evaluate the understanding of a model of mourning and object loss in the light of academic perspectives and to define a demarcation between normal and pathological mourning. Finally in the light of case studies and examples drawn from academic literature the Paper culminates with an attempt to formulate a diagnostic approach to facilitate better handling of mourning and grief which may turn depressive There are many ways in which we view the world and ourselves. We can go inward or go outward, forward or backward. Precisely defining the psychological processes which takes place in experiences and express it into certain behavior pattern has always been contentious and has occupied the minds of thinkers through out the ages, that is since the time people probably developed the faculty of introspection and analysis1. The obvious importance of knowing self, knowing the most innermost processes which goes on as we tackle everyday life lies in several assumptions about ourselves which without having a frame into which we can view ourselves will lead to a sort of a vicious intellectual cycle and places us in a paradoxical situation due to uncertainties, when unknowns overtake our attempt at articulation. And here lies the importance of the field of study opened by Freud and the array of thinkers and researchers which followed this path of probing for the very nature of our being including the innermost recesses of the mind, the unconscious. It is essential to abandon the overvaluation of the property of being conscious before it becomes possible to form any correct view of the origin of what is mental. In Lipps's words, the unconscious must be assumed to be the general basis of psychical life. The unconscious is the larger sphere, which includes within it the smaller sphere of the conscious. (Freud) To Freud, the influence of the unconscious is such that it shapes personality and behavior and understanding how the unconscious world has enormous significance as knowing the reality of the external world. This suggests that the internal psychical process which may be unarticulated is intimately related to processes which gather and process such sense data from the external world. To Freud every thing conscious "has an unconscious preliminary state," and the unconscious is "incompletely presented by the data of consciousness as is the external world by the communication of our sense organs ("The Interpretation of Dreams," 1900). We come then to a possible key principle in trying to understand the functionality of the unconscious as it may frame object loss and consequent psychological reaction to it which we may call the incompleteness principle. In such an observe phenomenon of mourning for example how was this complex of emotions could be triggered and brought to consciousness and how this "incompleteness" could lead to anxiety deep seated in the recess of the unconscious could enormously aid in facilitating awareness on the part of the mourner especially those which may have strong indication of
Tuesday, October 15, 2019
Communicating laboratory procedures Essay Example for Free
Communicating laboratory procedures Essay Laboratory procedures and practices must be communicated in a laboratory, because to keep the risk as minimum as possible by storing the chemical products in an appropriate and safe manner. A staff member shall be responsible for all stored chemicals and their use. All products must be labelled so that the researcher can identify and communicate the identity of the sample for laboratory staff. Unidentified chemical should be treated as infectious and disposed of in a proper way. All chemicals should be stored in suitable containment appropriate to hazard the agent. Containers used for storage must be enclosed or sealed. Accurate inventory should be maintained for the purpose of assessing risk and reducing unnecessary handling. Inventory must be updated to a minimum, annually. Each chemical container must also be labelled with the name or code of the chemical, the name and contact information of the user. This information must be legible to the environment is stored, i. e. indelible. A laboratory to reduce the risk good sanitation is essential to protect the integrity and chemicals. Cleaning routine should be invoked to provide work areas free from significant sources of contamination. It should be clean-up actions based on the higher degree of risk to the safety of individuals and the pilot may be exposed. Laboratory staffs are responsible for cleaning the seats in laboratories and equipment and areas that require specialised technical knowledge. Some laboratory cleaning connects: Ã Keeping laboratory clean and uncluttered surfaces must be clean and free of chemicals commonly used, glassware and instruments. Way to washbasin, eyewash areas, emergency showers and exits, and fire suffocations must not be blocked. Ã The proper clearance of chemicals and excess Old should not be used and the clearance of chemicals promptly and correctly. Ã Arranging a workplace which is free of physical hazards corridors and passageways must be free of subsiding hazards. Concentration must be given to electrical safety, particularly as it reveals to the use of extension cords, appropriate grounding of instrument and deterrence of the production of electrical hazards in wet areas. All laboratory instruments needs to be cleaned and verified of being free of hazards before being issued for correction or assistance. (Safetyfirstaid, 2009) All protective equipment must be cleaned, laundered and disposed of by the member of staff. Apparel contaminated with human blood or other potentially infectious materials should be handled as little as possible and needs to be collected in special boxes, labelled or colour coded. Laundry will be cleaned according to the specific laboratory operating procedures laundry facility. Appropriate protective equipment must be worn by member of staff who handles contaminated laundry. The inflammable hazard is evident when gases such as hydrogen, methane, and acetylene are acknowledged. However, the fire hazard can be appended greatly. Staff must avoid the dangers of fire risk, high-pressure gas. A very brief contact with liquids or materials at low temperatures can cause burns similar to burns from high temperature contacts. The eyes are particularly vulnerable to this type of exposure, so safety glasses are required. Suppliers of care of health are invited to subject an agreed whole of data for each audit. The data are contained in an environment very blocked, are analysed and adjusted the risk and are applied, with recommendations for the improvement. Feedback is via the annual reports available to the patients, the clinicians, the combined professionals of health, the information management and the personnel. The data gathered are replaced year-on-year to confirm progress and tend. Most audit checks also provide fast, secure, online information allows contributors to see from their own computer how their organisation is performing against agreed standards at national level if available and in comparison with other trusts and networks. Although several audits have been in operation for a short period of time, other more established checks already leading to improvements in direct patient care. For example, the audit of heart attack led to improvements in treatment following a stroke and more patients taking drugs that are effective when they are discharged. (NHS, 2009) All in all communicating laboratory procedures is important because laboratories are inherently fairly dangerous places, e. g. Physics laboratories often have high voltage electricity or ionising radiation, Chemistry laboratories have dangerous chemicals and Biology laboratories have biological hazards such as microorganisms that can cause diseases. The risk in a particular laboratory depends almost entirely on what happens to it. It is only through careful assessment by a qualified and experienced and then they identify risks establishing and following safe working practices in a laboratory can be done in a reasonably safe place to work. Audits are introduced to measure the quality of patient care and improvements over time. Security measures may include things such as training of personnel, exhaust systems, natural obstacles, and alternative less hazardous chemicals that achieve the same result. Nmsu, 2008. http://www. nmsu. edu/safety/images/signs/symbol2d. jpg Safetyfirstaid, 2009. http://www. safetyfirstaid. co. uk/images/catalogue/product/SG0088-L. jpg Weird, 2009. http://www. weird. fr/images/logo_405x401_hazard_highly_flammable. jpg NHS, 2009. http://www. ic. nhs. uk/statistics-and-data-collections/audits-and-performance/national-clinical-audits.
Monday, October 14, 2019
Effectiveness Of Customer Care Policies For Hospitality Industry Marketing Essay
Effectiveness Of Customer Care Policies For Hospitality Industry Marketing Essay Customers service we have to provide our customers there necessary requirements. Needs to address the business requirement. We have offered them the service on which they can keep their trust. We have to full fill their demands. Customer care- serve them beyond their expectation create the trust in them that we can serve them better. Make them comfortable so that they can always come back. Adapt the policy according to the guest demands. Importances the customers care policy in hospitality industry hospitality business is the word personalizes service to their precious customers .and them that customers are always right. Customers are like god. To make the customers happy the planes can be for internal and external customers if you want to expand your business then your internal and external customers also has to be very satisfied coz then only you can become a successful organisation. And your organisation can stay at the top for longer time of period. The reason of every big successful company is the ways they make their customers policies the policies which they make in their organisation those are favourable to the customers. These policies are helping the customers to archive their own goal or their targets .they analysed their weakness and strengths which are external problems. Need of customer care policies plans- Uninformed customer prospect incorrect or lacking market studies could guide the miss present the customers expectation causes frustration. To keep the customers happy or to complete their demands and wish some essential factors need to be handle carefully Trust promise -customers trust is very important it is everyone responsibility to deliver what they have promise to the customers errors can happens while doing the work. There are different pollicises for every department Service routine -service show could be dissatisfying because of staff not open-handed reason for this is they dont know their job well so they cant perform well. Poor knowledge and lack of coordination between employees. Low excellence principles -If the organization has set some principles then those could be unlike shapes the customers prospect and management. It may have the wrong self awareness about their customers needs. The effectiveness of customer care policies for hospitality industry It can help to know about the customers desire and their needs To know our competitors exact position in the market. We can identify the latest trends in the market. By this we can progress the examiners standards The effective customer care can improve the business. Hotel industry customers every hotel has the different customers their need also different they visit the hotel according to their needs and how much they can effort its all depend on customers. Customers have the different types they can be business customers tourist, leisure, student, disable, local etc. Business customers they dont select the same hotel often they select the according to their needs depends on what kind of business they are going to do it what facilities are they expecting from the hotel. Also business people travel all around the world they dont stay for long time in one hotel. They have to move according to their client their meetings. so their needs are different from other customers. Leisure client- leisure customers have more time to spend then business people. Their stay normally is long stay because they come to see the places they have enough time to spend the money and use the luxury facilities of the hotels. Leisure customers normally are couples, newly married, or rich people. Tourist client the name itself defines their identity tourist customers come to see the places their stay can be long or can be short depends what plane they have in their mind. Tourist people can be friends families. Etc mostly they choose the normal hotel or we can call it as budge hotels. Only the tourist who have more money to spend they prefer the luxury hotels. Citizen the local people also visit their historical places or for change they visit the places in their states only this people most of the time their stay is short they also prefer the budget hotels. Royalty card holder the name says itself royal means these customers are very important customers they need to treat differently than other customers. we have to give them special attendance they always stay in a luxury hotels their visit to the hotel can be frequent .they are the card holder of the big hotels also they provide the business to the hotels . How dose these points can be applied to the McDonalds case study ? As they serve the different types of customers in one organisation Kids and young generation- the main customers of the McDonalds are the young people and the kids their main motto is to serve them better way so they can come back again and again. They have really effort able prizes because the young people and kids they dont have lots of money to spend on their food. So MC Donalds suits their budget. Mc Donalds is the place where people can come and have a causal meeting or just for relax also they got different Varity in fast food. Families -as compare with the other fast food chain competitors they have Varity and a very effort able prize food every single kid want to go to the MC Donald and have some food. Business people-business people are very busy especially in the morning so they dont have time cook at home or spend some time is restaurants so they also prefers the fast food like MC Donald provides . Traveller -for travellers MC Donalds they provides the maps and happy meal in very low prize. So travellers can come and have the happy meal in quick time and thats how they can save their time. Disable people-for the disable people mc Donald have special facilities like they have special setting arrangement also discount in prizes. Health conscious people-people are very health conscious now they want to have salads, and less oil, no junk food in their daily meals so for them mc Donalds have different salads and other Varity food menu. Importance of customer care culture-the recent survey shows that they have done some evaluation of customer care program. 90% staff found that program is helpful. 92 % are saying that they learn out of it and now they have some knowledge about the hospitality industry. 80% have found the hand book was very important to them By getting some knowledge the customer care has been improved Evaluation of customer care program- Analyse recent customers needs of the market. Mc Donalds has to know what current position in the market is there. Where they are standing in the market. Identify their resources and they have to know their recourses from where they can get the business. Mc Donalds can be use as a customer care finest perform. For example bench marking. Mc Donalds have their own goals. they want to expand their business They need to examine the result and if there any problem then they needs to find out alternative solution for it. Analyse the feedback in regular intervals. KPI-key performance indicator Customer feedback is very important every organisation has to encourage their customers to give there feedback so that the organisation will come to know in which area they are lacking. The customers feedback can be verbal or non verbal. Verbal feedback- it can be face to face , telephonic Non verbal feedback-questioners, comment card, E mail feedback, feedback from staff Face to face-this can be direct interact with the guest this can be very quick way to get the feedback you can get the exact feedback from the guest. Telephone feedback-as we can use the latest technology so we can use it to give the feedback telephone feedback is one of them in this the customers can call the organisation and give their feedback. Questioner method -this is the principle which is given to the customers what they think about the company what are their expectations from the company every one cant express their feelings because of the language problem but questioner method help them to express their views and they can share their knowledge with everyone. Email feedback-today every hotel has their own website we can go to that website and can have a look of that hotel or organisation thats why Email feedback is very important you can give your feedback after visiting that hotel or that particular organisation. Comment card -this is an easy way to find out the customers feedback after every service or every visit you can give the customer ,feedback card and can request them to fill the feedback card . Guest history record -the guest history record helps to keep the estimate the helpfulness of the customer care policies this deals with the keeping the customers personal records, so that if they come next time then you already have their records. By keeping guest records can be very useful because if the customer knows that you really take care of them you already knows what they like and what they dont like then they will always come back to your organisation may be they will recommend Advantages of direct dialogue- This method helps to get the personal view and personal thoughts about the organisation. Or service Straight talk with the guest can help you to better understand the guest needs. Full keep count information is composed from the customers by using this method. Disadvantages of direct dialogue This process is very lengthy as customer point of view because business class people dont have that much time. Communication gap can occurs in this Advantages of telephone feedback- This is very quickest way and this can save the time also Customers can give there feedback direct on the phone after finish the stay in hotel. Disadvantage of telephone feedback- While talking on the phone with the customers if we cant understand what is the other person is saying then it can create the problem because you dont know what feedback customers is giving .so this can be disadvantages of the telephone feedback. This can be incomplete feedback You cant get the detail information on the phone. Advantages of questioner methods This is easy way to get the feedback from the customers This is also quick way to get the feedback from the customers you can get the data or some notes from the customers. This is low cost method compare to the other methods. Disadvantages of questioner method Sometimes customers dont feel comfortable to fill up the form This method can bring the verbal communication barriers Some time if the customers dont understand the question properly then he cant give you the perfect feedback. Advantages of Email feedback This can be easy way to give the feedback also this is more rapidly and cheaper way. Also we can easily communicate with the business client The words which we use in the e mails it can be easily read and easy to understand. Also we can give the detail information in the e mail. Email reply can be very fast and convenient Disadvantages of email feedback The main threats of the email feedback are the virus if the emails contain virus then you cant open that email so you cant have the feedback or you can lose the important data. Sometimes Emails can be very big, for the business client big emails are not good, because they dont have time to go through that email. Email sending is not useful to the tourist people simply because they dont have an access to the internet while travelling. Advantages of comment card This procedure gives the immediate feed back This card you can give the guest when they check out because that time they can give the feedback the reason for this is they already use the facilities what we have offered so they can give the feedback. Disadvantage of comment card Sometime the comment card information can be lost because you have to keep all the records all the documentation work, and if we lost that work then we cant get back to the customers. Sometimes if one particular person has got the bad guest feedback then that feedback form may be he will not give to his superiors if that happens then this can be loss for the company. Comment card feedback is not useful to the business people because they comes for short meeting or quick lunch or dinner that moment they dont have the time to fill the comment card. Advantages of guest history records This method is useful to the company to know their guest needs very well Also the guest will also feel very good that the company giving so much of respect so they will always want to go to that same company May be they can suggest the other people to go that particular organisation. This is how they can expand their business. Disadvantage of guest history records You have to keep so much of records for example you have to keep their birthday date, anniversary date etc. To keep that record up to date may be you need to appoint one extra person to do that job. Effectiveness of feedback method It can give the customers full detail information You can know what your customers expecting from you what their expectations. Customers likes and dislikes It apprises the service excellence It helps to know the current trends which are going in the market. Also help to improve the customer care policies Guest can give their feed back as much time or whenever they want at any time. Self empowerment Self empowerment means it allows all the staff of the organisation a
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